Application Support
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Application Support
Managing multiple applications can consume a substantial amount of an organization’s technical staff and budget. As organizations grow, the managing and maintaining of these applications and the multiple platforms that they run on can become more difficult. E4 Logics application support team can help organizations cut cost and improve your day to day operations so you can complete your organizational mission.
E4 Logics application support staff will take ownership of your custom and commercial application. We will learn the technical and functional aspect of your applications to better reduce your cost of maintenance and improve user experience with code modifications or module additions.
E4 Logics application support services include:
Technical Support
- Onsite or Remote
- Help Desk
- Capacity Planning
- System Administration
- Database Administration
- Network Administration
- System install and Configuration
- Application and System Monitoring
Maintenance
- Application Updates
- Security and System patching
- Manage existing system assets
- Creating new assets
- Upgrading system assets
- Catalog and document existing and new assets
Training
- Existing Application training and manuals
- New Application training and manuals
- Knowledge Portal
- Specific Application Module training
- Training Document additions and updates